Computer Dynamics, Inc.

Phone Control

Provided custom programming for a New Orleans based French Quarter hotel group that allows their iSeries™ to control in-room phone features via their NEC 2400 PBX phone system.

An in-room phone is automatically activated by the application upon the guest checking-in. The in-room phones can be set to do-not-disturb upon the guest’s request, can be set to block outgoing calls if the guest does not secure a deposit and automatically disables the phone upon the guest checking-out to eliminate phone abuse in empty rooms.

This custom interface allows for changing any of the individual phone settings during a guest’s stay and has allowed hotel management to remove bulky and antiquated phone system consoles from the front desk, making for a more modern and tidy front desk. The interface program communicates with the NEC phone system via Alliance SerialConnect by Patrick Townsend & Associates, Inc.