Custom Written Phone Control Application

Provided custom programming for a New Orleans based French Quarter hotel group that allows their iSeries™ to control in-room phone features via their NEC 2400 PBX phone system.

An in-room phone is automatically activated by the application upon the guest checking-in. The in-room phones can be set to do-not-disturb upon the guest’s request, can be set to block outgoing calls if the guest does not secure a deposit and automatically disables the phone upon the guest checking-out to eliminate phone abuse in empty rooms.

This custom interface allows for changing any of the individual phone settings during a guest’s stay and has allowed hotel management to remove bulky and antiquated phone system consoles from the front desk, making for a more modern and tidy front desk. The interface program communicates with the NEC phone system via Alliance SerialConnect by Patrick Townsend & Associates, Inc.

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Assistant Controller
National Electrical and Instrumentation Engineering Company
Metairie, LA

John is not only an expert on the AS400 system, but is able to handle all our computer needs. He will juggle his workload and appointments to help us resolve issues and get us up and running as soon as possible. He offers suggestions to minimize downtime and cost, often thinking “outside the box” to solve problematic software and hardware issues.

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Silk Screen Printing Company
Harahan, LA